Question 1

Where do the donated Bravehoods go?

Accepted Answer

Currently, we have two ways to get shirts into the hands of kids with cancer.  First, we are working with hospitals all across the country.  We send packages to the oncology department and ask the nurses and volunteers to distribute for us. Second, we send out shirts directly to kids.  We have a page on our website where we can direct people and we will send a BraveHood.

Question 2

How can I get my kiddo/niece/nephew/friend a Bravehood?

Accepted Answer

Please fill out this form. We will send a Bravehood out.

Question 3

Are you a non-profit or a for-profit organization?

Accepted Answer

We are a non-profit organization!  In April 2015, we were awarded our 501(c)(3) status from the IRS.  Our non-profit status is retroactive, so if you bought a "No Shirt for You", we will be sending a donation letter for your taxes.

Question 4

How do I return or exchange an item?

Accepted Answer

We want to make sure you are 100% happy with your BraveHood.  If you are not, please let us know and we will make sure you get the right size or a refund.

Question 5

How do I use a coupon?

Accepted Answer

During the checkout process, there will be a section to enter in your coupon.  You can only use one coupon per order.

Question 6

How can we find the status of our order?

Accepted Answer

We send out packages 3-4 days week.  If you want to know the status, please send an email and we can let you know if it has gone out yet.

Question 7

How do you ship the BraveHoods?

Accepted Answer

We ship our packages with either the United States Post Office or FedEx.  We check both services and send the least expensive method.  Both services provide tracking numbers.

Question 8

How can I send a gift?

Accepted Answer

Just pick out the BraveHood you would like to give.  In the cart process, you will see a check box for gift wrapping and a place to put a note for us to include in the package.

Question 9

I cannot find the design/color/size I am looking for.

Accepted Answer

Please send an email if it looks like we don’t have your shirt in stock.  Occasionally, our inventory is not accurate and we might have it in stock.  Please contact us and we can let you know or update you when it is available.

Question 10

How can I make recommendations for your organization?

Accepted Answer

Please send an email to allison@bravehoods.org or go to our contact page and let us know how we are doing.

Frequently asked questions

Where do the donated Bravehoods go?

How can I get my kiddo/niece/nephew/friend a Bravehood?

Are you a non-profit or a for-profit organization?

How do I return or exchange an item?

How do I use a coupon?

How can we find the status of our order?

How do you ship the BraveHoods?

How can I send a gift?

I cannot find the design/color/size I am looking for.

How can I make recommendations for your organization?

NAVIGATE.

CONTACT.

420 21st Ave, Suite 115

Longmont, CO 80501

allison@bravehoods.org

Frequently asked questions

Where do the donated Bravehoods go?

How can I get my kiddo/niece/nephew/friend a Bravehood?

Are you a non-profit or a for-profit organization?

How do I return or exchange an item?

How do I use a coupon?

How can we find the status of our order?

How do you ship the BraveHoods?

How can I send a gift?

I cannot find the design/color/size I am looking for.

How can I make recommendations for your organization?

NAVIGATE.

CONTACT.

420 21st Ave, Suite 115

Longmont, CO 80501

​

allison@bravehoods.org